FAQ's

🌍 Do you ship internationally? What currency are prices in?

Yes — we ship internationally, and all prices are listed in USD.

⏰ I just placed an order, when will it ship?

We’re moving fast to get your order out. Please allow 3–7 days for your order to ship.

If you don’t receive a tracking number after 7 business days, email us at support@colorgrindr.com and we’ll make it right.

💸 What if I’m not satisfied with my product?

We offer a 100% Money-Back Guarantee for items that are defective or damaged.

  • Contact us within 30 days of delivery.

  • You’ll be responsible for purchasing your own return shipping label.

  • Once we receive your return, we’ll refund the full amount of your original purchase.

Please include your name and order number inside the return for quick processing.

🛑 Can I cancel my order?

Yes — free cancellation is available before your item ships. If your order has already shipped, please follow the return steps above for a full refund.

🏠 I entered the wrong address — what do I do?

No problem! Reply to your order confirmation email with the correct address as soon as possible, or email support@colorgrindr.com.

If we are not notified within 24 hours of an incorrect address submission and the order ships, we cannot guarantee a refund.

📩 I have a question that wasn’t answered — how can I contact you?

We’re here to help! Email support@colorgrindr.com.

For faster assistance, include your name, order number, and a brief summary of your question in the subject line.